SHIPPING

COVID-19 UPDATE

All orders are processed as normal, however you might experience delivery delays due to the COVID-19. For more information, please visit following link for the latest update:

https://auspost.com.au/about-us/news-media/important-updates/coronavirus

 

SHIPPING POLICY

All orders are processed within 3 business days pending payment verification.

Your order will be delivered by Australia Post or one of our preferred couriers.

AUSTRALIAN ORDERS
Flat rate of $8.30 AUD via Australia Post Regular Parcel
Flat rate of $11.30 AUD via Australia Post Express Parcel
Orders over $49 AUD receive FREE Australia Post Regular Parcel Shipping
Orders over $90 AUD receive FREE Australia Post Express Parcel Shipping
Expect to receive your item in 1 - 5 business days once posted. This is a guideline & we cannot be held accountable for delays due to the delivery service.


INTERNATIONAL ORDERS
Flat rate of $18 AUD via Australia Post Registered International
Orders over $150 AUD receive FREE international shipping
EXPRESS SHIPPING can be added to your order at checkout for a shorter delivery period. 

Expect to receive your item in 7 - 21 business days once posted. This is a guideline & we cannot be held accountable for delays due to the delivery service. Once your items have been sent, you will be emailed your tracking number. Track your order via Australia Post Tracking. When your order reaches the destination country & clears customs, it will be passed on to your local postage provider. You may be able to track your order using the tracking number supplied on the website of your local postal service, approximately 3-5 days after your tracking number is supplied as well as via Australia Post Tracking. Please note atto.studio is not responsible for any additional charges associated with international customs & taxes.